Terms & Conditions

Prop Rental Terms and Conditions



Client as defined above, agrees to rent Props from Improptu (“Improptu”) with the terms and conditions of this Prop Rental Agreement (the “Agreement”). Improptu can be contacted at

Client is to return a completed, signed version of the Agreement to setup a Prop Rental Account with Improptu and for Improptu to release Props to the custody of the Client, their agents, or their employees as part of a Prop Rental Order (“Order”). The Agreement may be returned via e-mail, including Credit Card Authorization (next page).

By placing an order with Improptu, Lessee agrees to indemnify and hold harmless Improptu, its agents, and employees against any claims of any sort resulting from any activity in connection with the products being leased.


Improptu rents Props for up to 1 week (7 days) (“Rental Period”), in accordance with various prop houses in the surrounding New York area. Rental Periods begin at the start of Business Hours on the scheduled Shipping/Pickup Date. There is no rate change for Orders returned before the scheduled Due Date or returned within 24 hours. Orders extending beyond 1 Rental Period or that are returned Past Due will be subject to charges for additional Rental Periods.


Improptu provides props in the best possible condition, in “AS IS” condition from the actual Prop Houses, but does not extend a warranty on any Props. Lessee agrees to rent Props in “AS IS” condition. The Lessee is responsible for inspection of Props and to notify Improptu of any issues or damage to Props.


Improptu does not have trucking, but can arrange delivery and/or return courier service for Client’s Order, for an additional fee. Client must provide the delivery and/or pickup date, time, and location to receive a quote from Improptu. Client, their agents, or employees can also pickup or return an Order from Prop Houses during the Business Hours defined by the Prop Houses..


Client is responsible for any damage to item(s) beyond the original condition it was released in, at full cost of the leased item(s). A credit card number must be provided to keep on file in the event of any damage or loss. Damages may be billed as a repair, cleaning fee, or replacement. Prop houses provide rental cost total and replacement cost total to the Lessee for item(s) to release.


Improptu accepts credit card or debit card as payment for an Order. All Orders must be paid in full to be released. Payment is non-refundable once payment is made.


Improptu makes no warranties or indemnification relating to your use of the props unless release is requested of and provided by Improptu. All parties renting props from Improptu represent and warrant that their use will be consistent with applicable laws including, without limitation, copyright, privacy, and publicity laws, and that they will not infringe or violate the rights of any other party. All rights not granted by Improptu are specifically reserved.


In lieu of a security deposit, we require a credit card to keep on file for any missing, destroyed or damaged items as well as any cleaning fees and/or overdue rentals.

Customer is responsible for any damage to items. Damages may be billed as either a repair, cleaning fee, or an amount for depreciation up to the full cost--if destroyed.


By placing an Order, Client agrees to indemnify and hold harmless Improptu, and its agents and employees, against any claims of any sort resulting from any activity in connection with the Props being rented.